Skip to content

Scam alert: Tesla car owners receive fake NTSR letters in the mail

Tesla car owners receive NTSR scam letters in the mail

Scammers are sending snail mails to Tesla (NASDAQ: TSLA) owners to defraud them.

Tesla Owners Club of Austin member Gail Alfar shared to CleanTechnica a letter that tells her to register for a Vehicle Theft Location and Recovery service that will supposedly enable authorities to track her vehicle in the event of theft.

“Without an active registration, your service will expire and your vehicle may be more “At Risk” to be a target of motor vehicle theft. Police and law enforcement agencies will not have access to track your vehicle back to you through the National Theft Search and Recovery database without fully registering your vehicle,” the letter reads.

The photo of fake NTSR letter. Courtesy of Gail Alfar.

No such thing as a Tesla dealership

The letter may look like official mail, but a closer look reveals it was sent to scam people. For one, it mentioned “Tesla dealership.” 

Unlike other car brands that distribute their vehicles through dealerships, Tesla removed the middle man and directly sells its electric cars to customers.

Back in 2012, Tesla’s CEO Elon Musk explained to justify the company’s approach to distributing cars:

“Our stores are designed to be informative and interactive in a delightful way and are simply unlike the traditional dealership with several hundred cars in inventory that a commissioned salesperson is tasked with selling,”

Other red flags

Alfar said that other members of her car group received a similar mail. She said that there is concern among club members that it could be a privacy issue. Besides the fraudulent letter arriving in the mail, Alfar said people also keep receiving emails.

The letter shows it came from the National Theft Search and Recovery (NTSR), but the supposed address of NTSR’s Registration Center in Amarillo, Texas, turns out to be non-existent. The phone number is also linked to scam complaints on the internet. 

A discussion on Tesla’s website reveals that the mail scam goes back to as early as 2016. 

“If you receive a mailing from NTSR (National Theft Search and Recovery), please Google NTSR and at least read the warnings on the BBB,” a Tesla Model S 60D owner posted on the forum. “I’m sure that your car will be listed in their National Theft Search and Recovery Database, but I’m also sure that no police theft unit uses their service. Please do your research before thinking of accepting this “offer.”

Concern for vulnerable people

While some people may do further research when receiving these kinds of mail, Alfar said that her husband is concerned that vulnerable people may fall for the scam.

“He said especially people who are much older, and see the personalization on the header of the envelope,” she said. 

Best Crypto Exchange for Intermediate Traders and Investors

  • Invest in cryptocurrencies and 3,000+ other assets including stocks and precious metals.

  • 0% commission on stocks - buy in bulk or just a fraction from as little as $10. Other fees apply. For more information, visit etoro.com/trading/fees.

  • Copy top-performing traders in real time, automatically.

  • eToro USA is registered with FINRA for securities trading.

30+ million Users
Securities trading offered by eToro USA Securities, Inc. (“the BD”), member of FINRA and SIPC. Cryptocurrency offered by eToro USA LLC (“the MSB”) (NMLS: 1769299) and is not FDIC or SIPC insured. Investing involves risk, and content is provided for educational purposes only, does not imply a recommendation, and is not a guarantee of future performance. Finbold.com is not an affiliate and may be compensated if you access certain products or services offered by the MSB and/or the BD

Read Next:

Finance Digest

By subscribing you agree with Finbold T&C’s & Privacy Policy

Related posts

Sign Up

or

By submitting my information, I agree to the Privacy Policy and Terms of Service.

Already have an account? Sign In

Services

Disclaimer: The information on this website is for general informational and educational purposes only and does not constitute financial, legal, tax, or investment advice. This site does not make any financial promotions, and all content is strictly informational. By using this site, you agree to our full disclaimer and terms of use. For more information, please read our complete Global Disclaimer.