Salesforce.com Inc. is an American cloud-based enterprise software provider with a focus on customer relationship management. The Company was founded in February 1999 in California by Marc Benioff and Parker Harris. The Company went public on June 23, 2004, and trades on the New York Stock Exchange ()NYSE) under the ticker ‘CRM‘.
Through its subsidiaries, Salesforce focuses on cloud, mobile, social, Internet of Things (IoT), and artificial intelligence technologies.
Salesforce offers its service offerings via Internet browsers and mobile devices. Its Customer Success Platform is a portfolio of service offerings providing sales force automation, customer service and support, marketing automation, digital commerce, community management, analytics, application development, IoT integration, collaborative productivity tools, and professional cloud services.
Under the cloud service, Salesforce offers Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, Analytics Cloud, Salesforce Quip, and Salesforce Platform.
Salesforce main competitors
- Zoho CRM
- Bitrix 24
Key Salesforce milestones
On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. The biggest acquisition in the Company’s history.
In June 2004, the Company had its initial public offering on the New York Stock Exchange and raised US$110 million. Early investors include Larry Ellison.
In 2014, Salesforce made public the front end of its platform, called Lightning. The component-based framework is what the Salesforce mobile app is built on. Salesforce built on this framework in 2015 by releasing the Lightning Design System.
Salesforce Frequently Asked Questions
Does Salesforce pay dividends?
Salesforce does not currently pay a dividend. All the earnings are redirected into developing the Company.
Has Salesforce stock ever split?
Yes. Salesforce.com conducted a stock split in 2013.
What happened between Slack and Salesforce?
In December 2020, Salesforce agreed to buy Slack for $27.7 billion, combining two powerhouses in business software.